Shipping policy
We prioritize getting your order to you as quickly and safely as possible.
Processing & Delivery
- Orders are processed within 1–3 business days
- Delivery typically takes 7–14 days after shipment
- Once shipped, you’ll receive a confirmation email with tracking details
Important Information
- Processing time is separate from shipping time
- Orders may ship in multiple packages at no additional cost
- Delivery times are estimates and may vary due to high demand, incorrect addresses, or carrier delays
- If an item is unavailable, we’ll notify you and provide options
Address Changes
If you need to update your shipping address, contact us at gripluxofficial@gmail.com as soon as possible.
We cannot modify the address once the order has shipped.
Lost or Incorrect Addresses
Please double-check your shipping details before placing your order.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
If an error was made on our end, we will resolve it at no cost.
Customs, Duties & Taxes
- Prices are listed in USD and do not include customs fees
- Import duties and taxes may apply depending on your country
- These charges are the customer’s responsibility
- We are not responsible for delays caused by customs
Additional Notes
- Items from the same order may arrive separately
- During peak periods or promotions, shipping times may be slightly longer
Customer Support
For any questions or concerns, contact us at gripluxofficial@gmail.com and we’ll get back to you within 24–48 hours